Refund policy

Refund & Cancellation Policy

Unused TapReview products may be returned within 30 days of delivery.

Eligible returns include free return shipping and no restocking fee.

Once the protective backing has been removed from the 3M adhesive, the product is considered used and is not eligible for a change-of-mind return or refund.

If a product arrives damaged, broken, or faulty, please contact us with your order number and clear photos. We may require the affected product to be returned for inspection before a replacement is issued. Where a return is required, TapReview will cover the return shipping cost.

Once the fault is confirmed, we will replace the affected product at no additional cost. Refunds will be provided where required by applicable consumer law.

Orders that have not yet been fulfilled may be cancelled within 24 hours of purchase.

To request a return, replacement, or cancellation, contact Heath@TapReview.nz.